In our other articles, How to Grow Your 5-Star Reviews in Just a Few Months by 115% or More in 2024! and QR Codes Reimagined, we cover online reputation management and how to boost 5-star reviews.

For numerous reasons that impact your success, we highly recommend investing in review management tools that automates the process, allowing you to monitor, collect, and respond to reviews effortlessly.

But If you need to start by manually sending review requests to customers for now, do it! This article is to help you with that process.

HEADS UP: For those who don’t know, we offer two options for local businesses to automate their online review generation:

1) For Experience Creators, we offer exploringnotboring.com—our online community marketplace with automated review generation to help you stand out online; and
2) Our boutique CRM, The Hub—an AI-powered customer management platform with automated campaigns for timely communication that enhances your customer experience and drives profitability.

The Key to Boosting Positive Online Reviews

The key to boosting positive online reviews is to send a text message (and preferably, also an email) to the customer as soon as possible after their experience with you. It is critical that your text message (SMS) and email include the direct link to your preferred review site, likely Google, Yelp, or Facebook. 

Since Google is the #1 search engine in the world, there’s no doubt that you should have a presence and manage your online reputation there. Most likely, it is also the best platform for you to prioritize based on your target audience. For this reason, we’re going to show you how to find your direct link to leave a review on your Google Business Profile. This link should be included in your SMS Review Request (and email) sent to every customer.

Do this, and you’ll watch your positive online reviews skyrocket (more than 2X with automation)!

Click here for our template you can use to send manual SMS Review Requests to customers.

What is a Google Review Link?

Your Google Business Profile (you know, that little section on Google Search with all your business info for potential customers to learn about you) has a direct link to give to your customers to review your business on Google.

When you use this specific link that goes directly to the box to leave a review, it cuts out any further steps the user might need to take in order to leave you a review on Google. Convenience—it’s critical in this process!

Most customers are more willing to leave a positive review than you might think, so it pays to make the process simple for them. If your review process is simple, most of your customers will take action.

How to Find Your Google Business Profile Review Link

Once you find your Google Business Profile Review Link, you can use it to send customers directly to the screen below. By sending customers directly to where they need to go to leave the review, you make it as convenient and simple as possible to leave you a review. When you do that, you dramatically increase the likelihood of receiving positive online reviews that help your business build trust, attract new customers, and gain valuable feedback.

How to Create Your Google Business Profile Review Link:

1. Login to your Google Business Profile Manager

2. Under “Businesses” click the option to “See Your Profile”

3. Then just click on the icon to “Ask for Reviews”

4. Now just copy that link and send it in your SMS and email Review Requests. It’s that simple! Check out our SMS template.

OVER TO YOU!

If you need any help, you know where to find us 😊

• Find the answers you need in our Marketing Resources
• Email us at marketing@exploringnotboring.com

The information in this article is for informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice.